On the one hand, the Escuela Superior de Negocios y Tecnologías S.L. (hereinafter the School or ESDEN) with CIF B-01287440 and fiscal address at Avenida Iparraguirre, number 104, postal code 48940 Leioa (Vizcaya), and on the other hand, the STUDENT and the PAYER, hereinafter any economic reference made to the STUDENT shall also be understood as made to the PAYER, agree to formalize the present teaching contract in accordance with the clauses described below:

The School is a private center of postgraduate studies that provides training in face-to-face, blended and blended learning modalities. The training modality of the contracted program is described both in the information you receive at the time of enrollment, as well as in the study guide.

Conditions of delivery: The School reserves the following rights:

1. To the cancellation of the academic program in case the number of students enrolled is less than 10. In this case, the School will notify the enrolled students 30 days in advance and will proceed to refund the money paid, without any right to compensation or indemnification.
2. Substitution of teaching staff in those cases in which the academic management deems it necessary, in order to maintain our quality standards.
3. The academic direction of the School reserves the right to design and modificate the indicative academic program of the brochure, to select the teaching staff and the choice of teaching aids; to declare the student “Ineligible” for reasons of academic performance to follow the regular course of the academic program.
4. The academic management reserves the right to modify the indicative calendar previously delivered as well as the first day of class if, either for reasons of teachers’ agenda or for didactic reasons, it deems it convenient.

Internship Department Services: ESDEN students have direct access to the services offered by our Internship Department. ESDEN guarantees students under 30 years of age the management of a minimum period of 3 months of internships, related to the object of the training program, in companies. The beginning of the internship may be from the beginning of the academic program until its completion, as long as it is developed in Spain in blended mode, excluding programs in Global mode, and programs whose classes are taught in Colombia and Mexico. As a policy, internships are paid, although the amount will be determined by the company in each offer. The refusal of an internship offered by the Internship Department of the School will imply the total renunciation of this activity. The student must respect and be subject to the internship management protocol established by the department. The maximum duration of the internship is 6 months and it must always take place within the academic period of the program, with the exception of the MBA FT. Internships are not mandatory for obtaining the degree. Students who are not up to date with payments will not be eligible for internships. **Companies may require internship candidates with specific levels of English. In any case, this level is determined by the company and not by the School, so ESDEN is not responsible for the non-acceptance of candidates who do not meet this requirement.

The Internship Collaboration Agreement covers only the Spanish territory.

Immersion Week at Istituto Marangoni (Milan) and International Institute for Management Development, IMD (Lausanne), as well as other immersions included in the programs: Students who have included within their Academic Programs one of these two Immersion Weeks, will have included within the price of the Master the accommodation on the days of academic content in shared double room, on bed and breakfast basis. In any case, airplane tickets and transportation from the airport to the city center are excluded. Transportation in the city during the stay is also excluded.

Diplomas: The issuance and shipment of the academic titles will be materialized once the student has passed the evaluation tests proposed in the contracted program, and having paid the full payment of the aforementioned program. The non-granting of a diploma for academic or administrative reasons will not entitle the student to claim any amount from the School. The School may refuse to grant the corresponding degree if the student: does not accredit a university degree or at least 3 years of demonstrable professional experience in positions related to the curriculum of the contracted program; has not attended more than 20% of the classes; has not passed the master’s degree project if the academic program includes it; or has not passed the level indicated for the referred master’s degree according to the criteria of the academic management.

Withdrawal of diplomas. The student authorizes ESDEN so that, in the event of not being able to personally pick up the diplomas or certifications issued by the corresponding Educational Institution, any representative of ESDEN may do so, and in turn be sent to the student via mail.

Fees for the issuance of degrees or academic certificates: The fees are as follows: Master’s Degree: €0 + shipping costs; Basic Certificate: it indicates exclusively that the student is enrolled or has successfully completed the Master’s Degree: €0 + shipping costs. Qualified Certificate: define the Master in which he/she has enrolled and its content -program with detailed hours/credits taken-: 10 € + shipping costs if necessary. Duplicate Diploma: 25 € + shipping costs. All certificates will be issued once payment has been received from the student/student. Legitimation of signature and Hague Apostille: 280 €. The Hague Apostille can only be processed for those students whose nationalities are included in the Hague Convention.

Economic conditions:

1. In cases of payment in installments, regardless of the payment method adopted, the School shall receive the fees corresponding to the net services rendered, i.e., the student shall be responsible for the costs associated with bank transfers, payments by virtual POS or any other means.
2. In the case of installment payments, the fees must be paid on the first day of each month and will be made in monthly payments according to the contracted academic program. If the student is more than 5 days late in the payment of the established amounts, ESDEN’s fees will be increased by an amount equal to the legal interest rate plus 5 points, in addition to the previously agreed upon amount.
3. Failure to pay two overdue monthly installments according to the contracted payment plan will result in the expulsion of the student from the School. The expulsion will be communicated in writing, and the student will have 7 days to present allegations, if not presented the expulsion will take effect after this period. In case of presenting them the School will decide on the basis of the same in 7 days.

In this case the School may claim the advance payment of the installments. In the event that the payment has been regulated by means of exchange instruments, the School may choose between prepaying the installments and claiming the total amount or waiting for the expiration of such instruments. The student must comply with all payment commitments and must settle all payments in full, without having any right to a refund or interruption of such payments due to withdrawal from the academic program. Continued non-payment of actual, due and payable fees may entitle the School, upon prior notice, to include the student in the Register of Defaulters.

4. In the event that the student is a repeat offender in the delay of payment of fees, with more than 2 delays during the academic year, the School may expel the student immediately.

In case of request for cancellation of enrollment: Places (and scholarships, if applicable) in the master’s programs are limited. In addition, as indicated in the first section of the conditions of delivery, there is a minimum number of students for each master’s group. Therefore, if the student requests to withdraw from the academic program, he/she must comply with the following conditions: The reservation of a place is a non-refundable amount. If the cancellation occurs before 90 days before the beginning of the master: the student must pay 50% of the amount of the master (this being understood as the final price for the student minus the reservation fee paid). If the cancellation occurs between 90 days and 30 days before the start of the master, the student must pay 70% of the amount of the master (this being the final price for the student minus the reservation of the place paid). If the cancellation occurs in a period of less than 30 days before the master, or once the master has started, the student must pay 100% of the amount of the master. The reference date is understood to be the starting date of the first enrollment of the master, not affecting possible renewals of the call.

In case of renewal of the call: The renewal of the call will be made, upon payment of €650 for the transfer fee, to students who submit: visa denial letter, or any other official supporting documents, provided that such documentation is submitted at least 15 days prior to the official date (which will be set three months in advance) of the start of the academic program. Only in the above cases the School will offer the possibility of changing to another modality if offered, proceeding to the corresponding settlement and provided that the student requests and signs the new contract corresponding to the new modality.

For reasons related to illegal residence, and the center having delivered the documents for the granting of the study visa, the interested party is informed that the call will not be renewed, nor will the change of modality be made to all those students who do not justify in an oficial way the impossibility of attending the call to which they have enrolled at least 15 days prior to the oficial date, without proceeding to the refund of the registration fee.

In cases where, due to force majeure, the student requests a change of session, he/she will have to pay the corresponding amount of the master’s degree with the contents and prices of the subsequent session, after deducting the amounts already paid previously. Once this change of session has been made, the student will not have the option to change the modality nor will the amount paid be refunded in the case of cancellation of the academic program. Classes will be held at the centers designated by the School for this purpose in each case.

Complaints: The School has at the disposal of its students Claim Sheets. The contract is understood to be formalized and these general conditions accepted, from the moment the student signs or telematically sends the enrollment contract for the postgraduate program, with the School committing to provide the service corresponding to the total duration of the academic program and the student committing to the total payment of the same regardless of the payment method chosen. In other cases in which the student decides to voluntarily abandon the contracted academic program, he/she will not be entitled to a refund of the amounts already paid. In the event that the School, due to force majeure (extraordinary, unforeseeable or unavoidable events that make it definitely impossible to provide the service, such as flood, fire, etc.), should suspend the contracted service, the center will inform the students at least 30 days in advance, whenever possible, reimbursing the students the proportional part of all amounts already paid that correspond to services pending execution.

Data protection: LOPD AND LSSI. In accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, the student is informed that their personal data will be included in a file owned by Escuela Superior de Negocios y Tecnologías, SL. (ESDEN) for the purpose of providing the services requested by the student and on which you may exercise your rights of access, rectification, cancellation and opposition under the terms established by law, by writing to ESDEN, avda. Iparraguirre, 104, 48940 Lejona, Vizcaya to esden@esden.es

As long as you do not inform us otherwise, we will understand that your data have not been modified and that you agree to notify us of any variation and that we have the consent to use them for the purpose of providing the training in which you have enrolled and to comply with the obligations of a training center, among which is the management of your academic record and its evaluation.

We also inform you that your data may be transferred to institutions with which we collaborate such as International Institute for Management Development, IMD (Lausanne), Istituto Marangoni and PMI for examination purposes, as well as teachers, banks and financial institutions, service companies, etc. and, consequently, these may require that your data be transferred to them to perform the aforementioned work or provide services, only for the aforementioned purpose, to which you expressly consent. Unless you tell us otherwise, in the future you may receive, by any means, information and commercial offers from other Spanish or European Union companies with which ESDEN collaborates. Your data may be communicated to companies that provide services in order for you to receive offers from the indicated sectors and that ESDEN considers useful for the student. As a result of our activity, we may make photographic, video or other audio-visual reports, inside and outside the premises of the School, of academic events, or not, in which as a result of its relationship with it your image may appear. These images will be subsequently used to disseminate them in internal publications and for third parties and to promote the image and name of the School. You expressly authorize the taking of the aforementioned images and their disclosure for the purposes described and we inform you that you may, likewise, exercise your rights of access, rectification and opposition by writing to ESDEN, C/ Ponzano number 87, Madrid, postal code 28003, clearly indicating your name, surname and address, attaching a copy of your ID card, residence card or passport, or send us an e-mail to info@esden.es attaching a scan of the aforementioned documentation. The student guarantees that the personal data provided through this document are true, accurate, complete and updated, being obliged to communicate any modification thereof, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of this obligation. In the event that the data provided belong to a third party, you warrant that you have informed said third party of the aspects contained in this document and obtained their authorization to provide their personal data for the purposes indicated. The present agreement is intuito personal between the PARTIES, so neither of them may assign their rights and obligations under it without the prior written consent of the other Party.

1. Purpose: Administrative management, invoicing, accounting and legal obligations, as well as management of academic records, grades and applications.
2. Retention period: 5 years in compliance with the General Tax Law or for the period of time strictly necessary to fulfill the aforementioned purpose.
3. Legitimate basis: Compliance with a law.
4. Transfers: Your data may be communicated if necessary to the Tax Agency, Banks, Savings Banks and Agencies and / or public administrations, as well as to Admón. Educational with competence in the matter, with the finalidad to comply with tax and fiscal obligations established in the applicable regulations. It is also reported that the legitimizing basis of the assignment is compliance with a law.

Independence of the clauses: If any of the clauses of the Agreement is null or voidable, such declaration shall not invalidate the rest of the Agreement, which shall remain in force and effect. The invalid clause or clauses shall be replaced or integrated with others that being in accordance with the law respond to the spirit and purpose of those replaced.

Previous communications: the acceptance of this contract and its consequent firmation by the STUDENT renders null and void all previous communications – telephonic, written or by e-mail – that may have taken place.

Entirety, Waiver, Law and Jurisdiction: This Agreement represents the entire undertaking reached between the Parties with respect to the matters contained herein. This Agreement may only be modified by a written document firmly executed by the Parties. There are no representations and warranties, express or implied, other than those expressly contained in this Agreement. If either Party waives any remedy for breach or violation of any provision of this Agreement, this shall be without prejudice to any remedy for subsequent breaches or violations of the same or any other provision. This Agreement shall be interpreted in accordance with Spanish Law and in case of conflict the parties submit to the Jurisdiction of the Courts of the City of Madrid (Capital).